Question 1

When are you moving?

Accepted Answer

Our first day at our new clinic will be Monday 7th September 2026. We'll keep you updated with any changes as the date gets closer.

Question 2

Why are you moving?

Accepted Answer

Our new clinic gives us more space for physiotherapy treatment, two dedicated exercise studios, and the ability to offer more classes at more times. It also makes access and parking easier for you.

Question 3

Is the class timetable changing?

Accepted Answer

Yes, we're adding more classes. The new timetable will be effective from Monday 7th September 2026. The existing class times will remain the same, with the exception of Tuesday 8:00am Strength Bones & Balance will be moved to 7:30am. If you are booked into this class, reception will be in touch to offer you an earlier or later class time. If you are a permanent class holder or if you have classes booked in advance, your existing bookings remain secure. If you wish to make any changes to your permanent classes based on the new timetable, please get in touch with reception.

Question 4

Are your opening hours changing?

Accepted Answer

Our opening hours will stay the same. The building hours are 8am - 6pm Monday to Friday. If you arrive outside of these hours or on a Saturday, simply press the intercom at the front entrance to access the lifts and go up to level 5.  Our friendly team will then provide you access.

Question 5

Is the clinic wheelchair accessible?

Accepted Answer

Yes the clinic is wheelchair accessible. The side door is not automatic, if you have any concerns about access, please get in touch with us before your appointment and we'll be happy to help.There is an accessible car parking space at the front of the building on Christie Street, with clear signage directly indicating where the accessible door is. There is a car park downstairs, with direct lift access to Prana on Level 5. Prepayment is required prior to accessing the carpark. This can be accessed via NRS Parking Website: https://www.nrsparking.com.au/The accessible bathroom is on the ground floor of the building to the right of the lifts.

Question 6

Are dogs allowed in the clinic?

Accepted Answer

Assistance dogs are always welcome. With the exception of our clinic dog Winnie (who has full building approval), other pets aren't permitted in the building under our strata and landlord requirements. If you arrive with a pet, we will need to reschedule your appointment.

Question 7

Will the clinic be closed during the move?

Accepted Answer

We will be closed on Saturday 5th September 2026 for moving. There will be no classes or physiotherapy appointments on this day. Additionally, we will not be running classes or private clinical exercise sessions from Wednesday 2nd September to Saturday 5th September as we pack up and move the studio. If you have classes or private clinical exercise session, on these days, our friendly reception team will be in touch to reschedule your appointment to another time that suits you.

Question 8

Will your phone number stay the same?

Accepted Answer

Yes, our phone number will stay the same. Our phones will be down while we transfer our number. We will try our best to keep disruption to our phone line to a minimum. If you are unable to get through, contact us via email: reception@pranaphysio.com.au, via text message by replying to your appointment or class text, via social media direct message, or book your next appointment or class online www.pranaphysio.com.au.

Question 9

I want to join classes in September. Can I get started now?

Accepted Answer

Yes, you can get started now. Book an initial assessment with one of our physiotherapists. We often recommend 1-2 more 1:1 private exercise sessions to help set you up for class and/or to help also set up a home exercise program. This can all be done in our Crows Nest studio prior to our move. If you have previously attended class at Prana and wish to re-join and it has been more than 6 months, we recommend an exercise review appointment so we reassess where you are at, set goals and create a new in clinic and home program. This can be also done prior to our move in September. Reach out to our friendly team for an appointment or book online.

WE ARE
MOVING

Same friendly faces. Same exceptional care. New St Leonards Location.

Why Are We Moving?

Frequently Asked Questions

When are you moving?

Why are you moving?

Is the class timetable changing?

Are your opening hours changing?

Is the clinic wheelchair accessible?

Are dogs allowed in the clinic?

Will the clinic be closed during the move?

Will your phone number stay the same?

I want to join classes in September. Can I get started now?

Getting Here

Contact Us

Our team is happy to answer any of your questions, please give us a call within business hours or fill out the form below and we will get back to you as soon as possible.

WE ARE MOVING

Same friendly faces. Same exceptional care. New St Leonards Location.

Why Are We Moving?

Frequently Asked Questions

When are you moving?

Why are you moving?

Is the class timetable changing?

Are your opening hours changing?

Is the clinic wheelchair accessible?

Are dogs allowed in the clinic?

Will the clinic be closed during the move?

Will your phone number stay the same?

I want to join classes in September. Can I get started now?

Getting Here

Contact Us

Our team is happy to answer any of your questions, please give us a call within business hours or fill out the form below and we will get back to you as soon as possible.

WE ARE
MOVING